Banking · QMS & Branch CRM
Turn every branch visit into revenue.
The only integrated platform that unifies queue management, appointment scheduling, branch CRM, real-time alerts and predictive AI — purpose-built for modern retail banking.
- 10 modules · 1 platform
- On-prem · cloud · hybrid
- Core banking · LDAP · SMS integrations
- Now productised as DeepQ →
−0%
Avg wait-time reduction
0
Modules on one platform
0
Branches live
0.0%
SLA met · visits today
The branch reality in 2026
Your branches are full. Your data is empty.
Most branches are still run on paper queues, Excel rosters and last-week's reports. Meanwhile the customer in front of you left Uber in 90 seconds — and walks out the moment the wait gets uncomfortable.
67%
Abandon the queue after 10 minutes
42%
Of branch product leads are never followed up
5–7 days
From branch activity to a management report
< 15%
Of retail banks have real-time branch visibility
Ten modules · one platform
One live nervous system for every branch you operate.
Deploy any module on its own — or run the full stack. Built to plug into your core banking, LDAP, SMS gateway and BI tools from day one.
Token Management
Walk-in, mobile and pre-booked tokens in one unified queue. Service routing, priority lanes, live display screens, full audit trail.
−45% avg wait time in 90 daysSchedule Token
Capacity-aware appointment slots — book a counter, an officer, or a specific service. SMS/email reminders, no-show tracking.
3.2× higher NPS vs walk-inBranch CRM
In-queue product browsing captures leads with consent. Full pipeline: New → Contacted → Qualified → Converted → Lost.
+11% in-branch cross-sell rateReal-Time Alerts
SLA breach, overflow, abandonment, revenue triggers. Branch-aware notifications directly to the right manager.
Predictive AI
Churn prediction, demand forecasting, cross-sell propensity, AML signals, branch staffing recommendations.
Customer Analytics
Segmentation, lifetime value, journey, satisfaction. Branch-level drill-down to the individual customer.
Branch & Employee IQ
Benchmarking, ranking, product mix, productivity. Replicate your best branch's playbook across the network.
Marketing Intelligence
Bank-, branch- and customer-level targeting. Personalised offers, opt-in, with engagement metrics for marketing.
Customer Engagement
CSR stories, news, success stories — in-branch and mobile. Make institutional values visible at the point of decision.
Gamification & Rewards
Points, tiers, leaderboards — for both customers and staff. Turn behaviour you want into status they want.
Head-office view
Run 42 branches like one product.
A single live dashboard for the whole network. Wait time, SLA breach, NPS, cross-sell pipeline — branch by branch, hour by hour. The branch your CFO is asking about is one click away.
Live network heat-map
SLA met / at-risk / breach — colour-coded across every branch.
Top & bottom branches · ranked
Spot the outlier — and which playbook brought it back.
Push to the right manager
SLA breach, overflow, abandonment, revenue triggers — zone-aware alerts.
The promise
See. Sell. Scale.
1 · See
Live visibility into every branch, every queue, every customer.
2 · Sell
Capture every lead at the counter and convert in-branch intent to revenue.
3 · Scale
Replicate the playbook of your best branch across your entire network.
Revenue model
$4.8M per 100 branches — every year.
Conservative model: 1,200 visits per branch per month, 11% product interest, 18% peak abandonment, $220 average cross-sell margin. Move the sliders to fit your network.
Illustrative model. Every 1% improvement in branch conversion is roughly $792K in annual revenue on these inputs.
Recoverable per year
$5.4M
across 100 branches
- $2.6MLost cross-sell revenueLead capture gaps
- $1.2MCustomer churnAbandoned visits
- $900KStaff idle & overtimeNo demand rostering
- $700KSLA penalties & reworkMissed commitments
Run your branch network like your digital channel
Book a banking demo.
We'll show you the token flow, the branch CRM and the head-office dashboard on your own branch data — in 30 minutes.
