Banking · Vision & AI
Bank AI — every branch, every camera, every transaction.
Branch-grade computer vision that turns existing CCTV into a live operational layer. Productivity, customer analysis, cash counter TAT, security, AML — on one platform.
- Works with existing CCTV
- On-prem & air-gapped
- Proven at Prime Bank PLC
Branch AI · Cash counter
Bank AI · Gulshan branch · CH 06
Detected · 11:42
Counter 3 idle for 4 minutes while the queue grows to 11. Avg TAT 2:14, peak-hour pattern.
Agent proposes
Open Counter 5 with the teller on break-return; expected TAT −38%. VIP 0.94 waiting at seat 2 — notify the RM.
Branch manager approves
Counter 5 opened at 11:43 · VIP greeted · anomaly log updated.
32
cameras analysed
6
branch zones
−45%
avg wait
0
Cameras analysed (Gulshan PoC)
0 days
PoC video corpus
0
Branch zones monitored
0×7
Live operations
Four practice areas
What Bank AI sees, measures and decides.
From the PoC at Prime Bank's Gulshan branch — generalised into a platform you can deploy across your network.
Productivity monitoring
- Realtime data insights per employee
- Realtime cash counter analysis
- Predicted waiting time for queue management
- Resource planning & service optimisation
- Identify the factors causing delay
Security, surveillance & fraud
- Realtime alerts & crowd monitoring
- Fraud detection & prevention
- People recognition, tracking, crowd monitoring
- Off-business hours monitoring & facial auth
- ATM tampering & suspicious-behaviour alerts
Sales & marketing
- Product recommendations & prediction
- Customer insights & personalisation
- Customer segmentation & sentiment analysis
- Realtime feedback management
- VIP / Monarch customer tracking
Data-driven decisions
- Portfolio & risk management
- Predictive analytics for market trends
- Performance & operations insights
- Branch layout optimisation & accessibility
- Regulatory compliance & reporting
In production
Use cases shipped — not slideware.
Every capability below has shipped in a real banking environment. We deploy one or all — driven by your priorities, not ours.
Cash Counter TAT
Measure transaction time per counter, per transaction type. Identify peak vs off-peak service times. Correlate with workstations to spot bottlenecks.
Cheque vs Cash detection
Automatically categorise transactions for record accuracy. Verify policy adherence and surface trends per branch.
Queue anomaly detection
Detect queue breaking, congestion and suspicious behaviour. Match staffing to real-time demand.
VIP / Monarch tracking
Immediate action on unattended VIPs. Calculate waiting time, target retention, enable proactive engagement.
Sentiment & emotion
Facial recognition with emotion overlay. Insight into the customer journey — not just the transaction.
Activity detection
On-call, on-desk, off-desk, away. Per-station activity feeds capacity planning and ergonomic well-being.
Facial authentication
Staff and customer identification without cards or PINs. Faster service, better fraud prevention.
ATM monitoring
Off-hours surveillance, tampering alerts, suspicious behaviour, real-time incident reporting.
Access control & ANPR
Vehicle counting, plate recognition, history, restricted zone alerts.
Proof of concept
Cash Counter TAT — Prime Bank, Gulshan branch.
32 cameras. 15 days of CCTV. Six zones — waiting space, cash counter (front/side/back), parking and office desks. The goal: identify cash & cheque processes, find improvement areas, reduce wait time.
Real-time productivity insights
Live counter analysis with TAT correlated to workstation & service type.
Anomaly & queue breaking detection
Suspicious behaviour flagged the moment it happens.
Branch layout & service mix
Where is congestion forming, which services dominate, who is idle.
CH 06 · Cash counter · Gulshan
2:14
Avg TAT
3
In queue
−38%
TAT vs baseline
AI: Counter 3 idle 4 min while queue grows — opening Counter 5.
Bring Bank AI to your branches
Most of our Bank AI deployments start with a 4-week PoC.
Send us 1–2 weeks of CCTV. We come back with a measured baseline and the three highest-leverage AI bets — no obligation.
