The only integrated platform that unifies queue management, appointment scheduling, branch CRM, real‑time alerts and predictive AI — purpose‑built for modern retail banking.
Saved per first appointment
Pose accuracy vs. goniometer
ROM assessments captured
Clinics in production
Most branches are still run on paper queues, Excel rosters and last‑week’s reports. Meanwhile the customer in front of you left Uber in 90 seconds — and walks out the moment the wait gets uncomfortable.
Abandon the queue after 10 minutes
Of branch product leads are never followed up
From branch activity to a management report
Of retail banks have real‑time branch visibility
Deploy any module on its own — or run the full stack. Built to plug into your core banking, LDAP, SMS gateway and BI tools from day one.
Walk‑in, mobile and pre‑booked tokens in one unified queue. Service routing, priority lanes, live display screens, full audit trail.
Capacity‑aware appointment slots — book a counter, an officer, or a specific service. SMS/email reminders, no‑show tracking.
In‑queue product browsing captures leads with consent. Full pipeline: New → Contacted → Qualified → Converted → Lost.
SLA breach, overflow, abandonment, revenue triggers. Branch‑aware notifications directly to the right manager.
Churn prediction, demand forecasting, cross‑sell propensity, AML signals, branch staffing recommendations.
Segmentation, lifetime value, journey, satisfaction. Branch‑level drill‑down to the individual customer.
Benchmarking, ranking, product mix, productivity. Replicate your best branch’s playbook across the network.
Bank‑, branch‑ and customer‑level targeting. Personalised offers, opt‑in, with engagement metrics for marketing.
CSR stories, news, success stories — in‑branch and mobile. Make institutional values visible at the point of decision.
Points, tiers, leaderboards — for both customers and staff. Turn behaviour you want into status they want.
A single live dashboard for the whole network. Wait time, SLA breach, NPS, cross-sell pipeline — branch by branch, hour by hour. The branch your CFO is asking about is one click away.
Live visibility into every branch, every queue, every customer.
Capture every lead at the counter and convert in‑branch intent to revenue.
Replicate the playbook of your best branch across your entire network.
Conservative model: 1,200 visits per branch per month, 11% product interest, 18% peak abandonment, $220 average cross‑sell margin. Every 1% improvement in branch conversion is roughly $430K in annual revenue.
Lost cross‑sell revenue
Lead capture gaps
Customer churn
Abandoned visits
Staff idle & overtime
No demand rostering
SLA penalties & rework
Missed commitments
